Lab science. Four audiences. One program brand.

How Mauna Kea Technologies took intestinal barrier science to market without losing a single audience.

MedTech
Paris-based
50-200 employees
Endomicroscopy for IBS diagnosis

A complete program brand for a diagnostic with four audiences and no category to sit in: positioning, identity, website, illustration system, and film.

The Challenge

One diagnostic. Four audiences who agree on nothing.

CellTolerance is a food intolerance program built on Mauna Kea's endomicroscopic imaging. It reads the intestinal barrier at cell level, where food is absorbed, and identifies the triggers behind IBS symptoms.

The science was proven. The category was not. Patients wanted relief after years of elimination diets and allergy panels. GPs wanted something referable. Dieticians wanted a protocol. Gastroenterologists wanted evidence. A single message written for all four reaches none of them.

A healthcare professional wearing a mask and blue gloves interacts with a touchscreen medical device displaying a circular microscopic image and control options in a clinical setting.Person holding a brochure titled 'Finding pleasure in food. Again.' from CellTolerance, describing a 100-day program to help manage food intolerances and related stress, with a blurred picnic background.A person points at an open booklet on a wooden table explaining research about food intolerance and IBS symptoms, including text and images of a doctor consulting a patient.A vertical banner in a modern office lobby displaying information about CellTolerance, a 3-month program to relieve IBS-related food intolerance symptoms using live cell-response visualization, offering multidisciplinary team support, and claiming 96% of patients show symptom improvement with the CellTolerance diet. The banner includes a QR code for more information and cites a medical study.
THE APPROACH

Science, made referable

1. Build the program, not the test

‍We positioned CellTolerance as a program rather than a product. A test result on its own leaves a patient where they started. Six months of guided dietary management, run by a dietician or physician, gives every audience something to act on. The identity follows that shift, reading closer to clinical care than to consumer wellness.

THE APPROACH

Needs a title

2. Make the invisible visible

‍Intestinal barrier function happens at a scale nobody can picture. We built an illustration and animation system that sets a healthy barrier against an impaired one, tight junctions holding and antigens passing through. Then we shot film that put the program and the people running it on screen. The mechanism stops being an abstraction.

Microscopic view of a curved intestinal lining composed of epithelial cells with nuclei, surrounded by scattered rod-shaped bacteria and Y-shaped antibodies, highlighting gut microbiota interaction.Illustration of various abstract shapes resembling scientific or microscopic structures scattered over a dark blue background, including sets of three connected small circles, elongated capsule-like shapes with central ovals, and Y-shaped figures.
THE APPROACH

Needs a title

3. One site, four ways in

‍The website routes each audience to its own evidence without fragmenting the brand. Patients get the program and what six months involves. GPs and dieticians get referral logic and clinical role. Gastroenterologists get the endomicroscopy, the studies, and the comparison against elimination diets. One identity, four entry points.

Screenshot of CellTolerance website pages showing IBS-related food intolerance information and a program to offer CellTolerance to patients, including statistics on IBS prevalence and program benefits.Website homepage for CellTolerance food intolerance program with headline 'Find pleasure in food. Again.' and description about a 3-month journey for a healthier life through identifying and managing food intolerances, featuring buttons labeled Learn More and Discover the program.
Beyond the Launch

From imaging platform to commercial program.

CellTolerance began as a use case inside Mauna Kea's imaging technology. It now has the strategy, story, identity, website, and content system that lets clinicians explain it and patients trust it.

Cover page of a patient consultation guide by CellTolerance with a dark green background, featuring the title 'Patient Consultation Guide' and the phrase 'Supporting your unique journey' near illustrations of citrus fruits in the bottom right corner.Illustration comparing a healthy mucosal barrier and impaired mucosal barrier in the intestinal lining, showing bacterial cells outside the barrier; highlights that IBS-related food intolerance can now be diagnosed directly by observing live cell response in the intestinal barrier.
OUR ROLES

One team, all this

Brand Strategy & Positioning
Scientific Content Development
Video Production & Photography
Digital Marketing Campaign Management
Sales Enablement & Lead Generation
Event Marketing & Execution

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